Great experience with the online store! The perfect packaging, the statuette even better in person than on the site, the possibility of choosing the color of the bow and the package with or without confetti is convincing. I was a little worried about the timing, but everything arrived even ahead of the shipping times indicated at the time of ordering. I also called the customer service to resolve some doubts and there too I found excellent courtesy! I felt pampered like a dear friend, I will definitely come back to you for the next occasion to make a gift or favors. THANK YOU
It's the first time I buy from the "ZANOLLI" site, I have to say that I was very satisfied both with their availability and with their truly impeccable customer service.
I ordered some boxes for the graduation, they are like in the photo if not more beautiful in reality.
Impeccable packaging. I will definitely buy from them again.
As for the shipping, the package arrived earlier than expected.
What can I say, simply fantastic, I recommend!!!
Gift ordered yesterday and arrived after 24 hours, perfect packaging and very accurate and beautiful gift wrapping, congratulations.
Hi Morgana,
I am writing to thank you and your team.
The goods arrived in top condition!! I was already making a video while I opened the package to have proof if there had been any broken plates given the fragility of the goods... but I soon stopped when I saw the quality of the packaging!! So congratulations to the team, a truly excellent performance. All the dishes arrived intact and are truly beautiful!
Thanks to you too, maximum customer service and availability. 5 stars 😃
I can only report the sentence I wrote in the email forwarded today to Zanolli's customer service: ''Thank you so much for everything, the first customer service that really helps.' After having had problems with the wedding favors with another shop, which was unable to do anything to make up for the shortcomings, in just 2 days I found the solution from Zanolli: wedding favors ready in 2 days!!! Excellent!!!
Really beautiful and quality objects! Professionalism, accuracy and courtesy. Craftsmen like you don't find anymore. I had 50 names engraved on a trophy and the result is spectacular!!
Serious and reliable company. Qualified and precise staff. When we have gifts Zanolli is always a guarantee.
Great staff who helped me step by step with the order. Great item, arrived in perfect condition and before the expected time. Very positive experience.
