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A pity I can only give 5 stars! I placed an order with engraving on 3/9 asking for delivery by 3/15. They immediately sent me an email to tell me that they couldn't guarantee it, but generally the orders arrive before the date indicated (in my case 14/3), therefore maximum consideration of the customer. But that is not all! The order actually arrived just 24h after placing it! Courtesy, kindness, speed and immense quality! Thank you so much ❤️
I needed to return an item and Morgana assisted me perfectly, with kindness, availability and efficiency. Really great customer service.
The site was simple for me, as I don't know how to order from the internet, it was a piece of cake, a well-made gift package as requested with lots of engraving and a very good price, not at all excessive, not to mention the punctual and well-attended shipping by both the courier and from the shop itself.for me it was great all round highly recommend
Top professionalism for a top shop.
Excellent service. Efficiency and precision as well as speed of delivery.
I was desperately looking for a music box/carousel for a baptism, and one that therefore didn't have Christmas songs: unobtainable in my part! (And a couple seen were unwatchable). Then doing a google search, Zanolli's page appeared and I found exactly what I was looking for. Horse carousel music box with silver inserts and "memory" music! Arrived ahead of time, perfectly packed, with gift box complete with everything. Marvelous! All perfect. The customer service is also prompt and present in responding. Congratulations for everything! Highly recommended :)
A concern-RARE, GOOD TASTE AND PRICES-EXCELLENT, THIS IS WHAT I HAD, THANKS A LOT ❤️